One of the most popular speakers in the country today, Joan Fox is known for delivering dynamic insight while playfully engaging with her audience.  The CEO of Inter-Chem expressed Joan’s impact best when he said, “Joan pokes around in your brain until a new thought is born, and then you’ve got magic.”

Joan has transformed the customer service cultures of leading organizations across many industries and has built her business by practicing the principles she speaks about.  As a result seventy percent of her clients are repeat. 

Joan has been published in many trade publications, interviewed on TV and radio for her insights, and is listed in the Who’s Who of Professional Speakers.  Her new book “The Chronicles of Sir Vival: Customer Service Under Siege” is endorsed by Ken Blanchard, author of “The One Minute Manager” and “Leading at a Higher Level.”

Joan’s clients include many on the business “A list.”  AT&T, IBM, National Amusements (parent company of Viacom), Xerox, Novartis, Johnson & Johnson, Wells Fargo and Omnicare Pharmacy have all sought her services.  

Joan has been a professional member of the National Speakers Association since 1991.