Do you want real results after a program? Is practical real-world application important to your group? Then tap into Janelle Brittain’s interactive programs that address how to handle the “Tuff Stuff” of management, leadership, communications, change and performance improvement.

Here is a list of her most popular programs:

Management/ Leadership

• Handling the “Tuff Stuff” of Leadership
• Leading Your Company Through the Growth Rollercoaster
• Leading the Charge for Change Within Your Company
• Preventing Performance Review Anxiety
• Getting Real Results from Performance Reviews
• Switch-on Your Employees' Motivation
• Coaching for Improved Performance
• Stretching Your Strategic Thinking

Team Building

• Breakthrough Collaboration for High Performance Teams
• Exceptional Teams that Thrive at the Pace of Change
• Rebuilding Your Teams after Layoffs, Reorganizations and Mergers

Communications

• Speak Their Language: Flex Your Communication Style
• Speak Your Customer's Language
• Listening Between the Lines
• Bridging the Differences: Make the Most of Diverse Communications
• Collaborative Communications
• Defusing Difficult Personalities/Customers 

Change Management

• Coping with Change Without Maalox® 

Customer Service

• Handling the “Tuff Stuff” of Serving Customers

Generational Diversity

• Working in a Multi-Generational Workplace: Different Strokes for Different Folks

Stress Management

• Exceptional Thinking Under Pressure

Janelle Brittain has more than 30 years of business experience in management, training, marketing and sales. She holds an Executive MBA and is a Certified Speaking Professional, the highest earned designation from the National Speakers Association. Only about 400 people have been able to achieve the CSP worldwide over the last 20 years.

Her earlier career was in healthcare management, then in high tech sales for XEROX and Control Data. During her sales career, she created techniques, which skyrocketed her to top performer nationwide with both companies. She established the Dynamic Performance Institute, LLC in 1989, to share these techniques with others. Since then she has delivered more than 1800 programs to Fortune 100 companies such as Chrysler, Xerox and IBM, as well as professional associations and hot entrepreneurial companies.

Janelle has over 300 clients around the globe with 80% of them booking her for multiple events. Janelle is the author of six published books, including the recently published Star Team Dynamics: 12 Lessons Learned from Experienced Team Builders”, and “How to Say It: Performance Reviews.” Business publications such as The Wall Street Journal, Investor’s Business Daily and Crain’s Chicago’s Business frequently seek Janelle’s insight.