Michael Hoffman is President of Igniting Performance.  A Dallas based company that specializes in sales, customer loyalty and leadership.  Over the last 9 years, Michael has delivered professional speaking engagements and customized training to organizations across this country and abroad. 

With a highly interactive style Michael’s unique delivery cements his expertise in the minds of his attendees to ignite the tactics and techniques necessary to approach their jobs “on purpose” with an attitude of ownership and professionalism.  Coming from a background of being a waiter, disk jockey, entrepreneur, TV host, sales person, sales manager, human resource generalist, national sales trainer…(can this man hold a job?), Michael uses his rich background to drive home his message that business is and will always be about “people”.  “How we approach our customers both internal and external will set us apart from all our competition.” 

His highly contagious passion for business has won him the loyalty of many repeat customers such as; ALLTEL, IBM, Microsoft, Illinois Press Association, KRLD Radio, Erricson, Oracle, Capital One Auto Finance, California Press Association, ExxonMobil, SYSCO Foods, AFLAC, VHA, Novation and Dryers Grand Ice Cream.

As a father and survivor of 4 teenagers, 3 daughters and one son, Michael is dedicated to providing exceptional impact to deserve your repeat business.  (Or any other excuse getting him out of the house.)  He, the clan and his wife of 28 years, reside in Carrollton TX. 

Effective training combines the right informational tools with the right motivation.  Motivation alone is fleeting, but the right tools without motivation are lifeless…He provides both.

Most Requested Topics

• The Tornado we call life!

  Life does get tornadic.  And before you know it you're caught living life "reacting" to the Tornado and passing it on to everyone around you.  Come on!  Who wants to work with that?!  In this audience participation session, we'll discover what it takes to have impact when your Tornado's are at their worst. Michael’s methods will have you laughing in the aisles and impacting your LIFE and the way you see it, live it and approach it "on purpose".

• The Sales Secrets of the One Percenters
  
  There simply is not a more direct connection to the ability to make money at selling than your ability to build value. This session allows you to tap into the techniques that the top percent of sales people execute “on purpose” everyday to reach maximum results. Use the “Secrets of the One Percenters” to kick off your event or use as an amazing breakout session.

• Anything You Do Is Everything You Do

  In our jobs we face everything from "job descriptions that don't come close to reality" to "dealing with the gamut of customers from Joan of Arc to Attila the Hun". In this audience participation session, we'll discover what it takes to approach anything that life has to throw. Michael’s methods will have you laughing in the aisles and impacting your performance. This is the perfect program for an opening keynote to ignite your audience or the perfect closing to send your people out with a bang!

• The Guest!: Igniting a Customer Focused Culture

  This is an acclaimed celebration of the impact we have on each other and our customers. In this hilarious and interactive multimedia keynote presentation, you’ll address issues with tactics for getting your business customers, both internal and external, to feel like a welcomed guest in your home. By the conclusion you'll be excited about the position you hold and ready to apply the tactical skills and approaches you need to work with your "guests" at the home front. This presentation is exactly what’s needed to celebrate and energize your customer service people.

• Coaching within the Tornado: Ignition Strategies for Leadership

  Why is it that for some leaders we would gladly run through a burning building, while for others we would rather remain inside the burning building? Because great leaders understand that they have the ability to either ignite or extinguish the productivity of their people. This module focuses on the specific coaching skills needed to be a more effective manager, and leader in the performance cycle. This interactive working breakout session is the perfect fit for any leadership group.