Arnold Sanow, MBA, CSP (Certified Speaking Professional – highest earned designation by the National Speakers Association for excellence. Less than 850 CSP’s in the world) focuses on working with companies, associations and governmental agencies to assist them in building stronger customer and workplace relationships. Arnold accomplishes this through keynotes, seminars, training, facilitations, retreats, coaching and consulting. He focuses on; communication, people skills, persuasion, presentation skills, emotional intelligence, getting along, team building, leadership, customer service, relationship selling, networking and other business and personal development topics. He has delivered over 2,500 interactive, entertaining, non-boring, thought provoking, and content rich, paid presentations to more than 500 different companies, governmental agencies and associations throughout the world (Agilent Technologies, National Automobile Dealers Association, Federal Bureau of Investigation, Precision Tune Auto Care, Vie de France Ymazaki, Kaiser Permanente, National Telecommunications Cooperative Association, Kaplan Learning, SEKO worldwide, British Telecom, U.S. Department of Agriculture, National Association of Homebuilders, CDW Corporation, National Institutes of Health, Trial Lawyers Association, Office of the Comptroller of the Currency, Chrysler, Department of Defense, ACS (A Xerox Company), Howard Hughes Medical Institute and others). He averages 4.8 to 5.0 out of 5.0 on evaluations and is asked back by more than 90% of his clients. He is the author of 6 books to include, “Get Along with Anyone, Anywhere, Anytime”, "Present with Power. Punch and Pizzazz", "Marketing Boot Camp", the “Charisma Card Deck.. Build Relationships, Rapport and Connect” and CD’s such as “Keeping Customers For Life … 37 Proven Solutions.” He is a frequent guest in the media to include the CBS evening news, ABC world morning News, Wall St. Journal, USA Today, Washington Post,  Time Magazine, etc. He has been a National Spokesperson for AT&T and Intuit and is the  President of the Business Source, Inc., a business development and training firm since 1985. He is also a former adjunct professor at Georgetown University. Arnold was recently named by Successful Meetings Magazine as one of the 5 best "bang for the buck"  speakers in the USA. His most requested presentations include: (Please note these can be adapted to meet your needs). 

Get Along with Anyone, Anytime, Anywhere … Build Rapport, Relationships and Connect with Customers and Co-workers' ( also can be titled "Creating Enduring Connections ... Build Rapport, Relationships and Connect")

Keeping Customers for Life … Creating  a “WOW” Customer Experience·

Communicate Like a Pro … Boost Your Communication IQ!·

Deliver Every Presentation with Power, Punch and Pizzazz

Winning Networking Strategies through Personal Branding 

Teams That Work ... Transform  Individuals into Teams!

How to Up Your Charm IQ!

7 Traits Top Leaders Share

Marketing Boot Camp ... Tips, Tools and Solutions to Boost Your Bottom Line ... NOW! (Relationship Selling 1 to 1)

In addition to delivering presentations, Arnold is a coach and mentor who works with people to assist them in starting, building and growing their own speaking, training and consulting businesses.

Arnold was a big hit this week! He was full of energy, had great stories, related well to our group, and was funny. The group walked away with specific ways to connect with people at our Holiday Gala party we're hosting for our customers next week. Thanks for making both of us look good! Paula Kennedy, Manager Learning Development, Kaiser Permanente

You, of course, knocked their socks off in La Costa with a 9.3 rating.  I see the dilemma forming already about breaking tradition and bringing you back for a third year at the Annual meeting! Beth Hardy, Conference planner, International Foundation of Employee Benefit Plans

What a quality presentation!  You couldn't have done better for us if you had planned years ahead. The quality, attention to detail and preparation were right on the money! Ron Davis, CSP, Chairman of Security Associates

Thank you so much for the wonderful presentation.  People LOVED it!  And I think that showed from the number of people that came up to talk with you after the event. Thanks!  Cyndi Rauch, Sales and Marketing Manager, Alpha Systems

I know I said it over and over - I really enjoyed working with you. You're such a delight in every aspect.  Our folks loved you tremendously. We'll look for ways to work with you! I'll send you comments from the evaluations - although I'm sure you've already heard all of it before: He's the BEST, Really got a lot out of it, He said stuff we needed to hear, Interesting and Entertaining! Sandi Redman, Education and Meetings Manager, National Telecommunications Cooperative Association

Thanks for a great job! You were on the mark and your efforts to tie your subject to our business enabled our people to get more out of the presentation. The response from the group was an overwhelming "yes" to your program.  Let's discuss on-going sessions. Ira Barkoe, Executive Vice President, COMSTOR

 Arnold was great.  We have had very positive feedback from everyone.  He made some very important points in a relaxed and humorous way...I think people were listening more than if he Arnold had done what he calls "death by PowerPoint."   And he avoided any "group hugs". Seriously, Arnold's presentation was really very well done.  We are considering some additional meetings for our 13-14 managers and supervisors in OPACE in late January or February and want Arnold back. Robert Tynan, Deputy Administrator, Office of Public Affairs, U.S. Department of Agriculture

  The program was perfect and Arnold was terrific with lots of humor with relevant and effective examples. Overall A -- Lorelei Long, Human Resources Manager, Mayer, Brown, Rowe and Maw Law Firm

 I truly enjoyed your presentation at the BAI Summit.  I have to admit I was a little skeptical before entering the session, but you kept my interest with your high energy and subject knowledge throughout the time we were together.  I also reviewed your Youtube video on "Getting Along" and have sent the link to a few of my associates. Al Smith, CEO, AA Smith & Associates, LLC

Arnie was fabulous.  As I thought, everyone fell in love with him.  He made our meeting!  I will have testimonials coming for your file and Arnie's.  I also asked him to hold our convention dates on his calendar ... we must use him again! Thanks for your help in bringing Arnie to us.  Kelly Blackstock, Meeting Planner, Precision Tune Auto Care -------- Your presentation was very entertaining and timely. You hit all the high points in regards to building sales and customer retention. We also appreciate all the "extras" prior to and after the event. We look forward to working with you again in the future. Lou Brown, Chairman and CEO, Precision Tune Auto Care

 Arnold, thank you again for serving as our presenter at this year's annual conference. As with last year, you delivered another great presentation!! Vera Turner, Director Individual Giving, Public Broadcasting Service (PBS)

 Arnold, thanks so much.  Guys like you make guys like me look good.  I will spread the Arnold Sanow word! Rob Crolius, Director, The Refractories Institute

 You did a great job.  In the past 20 years, I have attended dozens of seminars such as this.  I would give you a superior rating.  Your style of delivery has a very commanding style, not in a threatening manner, but you command attention throughout because no one wants to miss hearing anything you say.  In the back of the room, I had the opportunity to watch participants and I did not see any of them visiting throughout your presentation.  You had theirundivided attention throughout.  Gary Drewes, Marketing Director,  Hagen Group/Capella